MySQL
The MySQL product portfolio is the most popular open source database software in the world. Many of the world's largest and fastest-growing organisations use MySQL to save time and money powering their high-volume Web sites, critical business systems and packaged software.
Sun provides corporate users with commercial subscriptions and services, and actively supports the large MySQL open source developer community.
The MySQL Enterprise subscription
- MySQL Enterprise Server, the most reliable, secure and up-to-date version of the world’s most popular open source database
- MySQL Enterprise Monitor that continuously monitors your database and proactively advises you on how to implement MySQL best practices
- MySQL 24x7 Production Support with guaranteed response times to assist you in the development, deployment and management of MySQL applications.
The MySQL Enterprise subscription
- MySQL Enterprise Server
- MySQL Enterprise Monitor
- MySQL Replicator Monitor
- 100+ MySQL Advisor Rules
- 600+Monitored Variables
- 24x7 Production Support
- Emergency Hot Fix Builds
- Monthly Rapid Updates
- Quaterly Service Packs
- MySQL KnowledgeBase
|
||
|
||
For more information and pricing, please contact us on :
|
|
Price List
MySQL Enterprise |
MySQL |
MySQL |
MySQL |
MySQL |
|
||||
Software |
||||
MySQL Enterprise Server |
Pro |
Pro |
Pro |
Pro |
Monthly Rapid Updates |
Yes |
Yes |
Yes |
Yes |
Quarterly Service Packs |
Yes |
Yes |
Yes |
Yes |
Add-on Products & Services |
|
|
|
|
Memcached for MySQL |
|
|
Yes |
Yes |
DRBD for MySQL |
|
|
Option4 |
Option4 |
Update Services |
|
|
|
|
Software Updates Service |
Yes |
Yes |
Yes |
Yes |
Technical Alerts |
Yes |
Yes |
Yes |
Yes |
MySQL Enterprise Monitor |
|
|
|
|
Enterprise Dashboard |
|
Yes |
Yes |
Yes |
Notifications and Alerts |
|
Yes |
Yes |
Yes |
Custom Advisor |
|
Yes |
Yes |
Yes |
Upgrade Advisor |
|
Yes |
Yes |
Yes |
Administration Advisor |
|
Yes |
Yes |
Yes |
Security Advisor |
|
Yes |
Yes |
Yes |
Replication Monitor |
|
|
Yes |
Yes |
Replication Advisor |
|
|
Yes |
Yes |
Memory Usage Advisor |
|
|
Yes |
Yes |
Schema Advisor |
|
|
|
Yes |
Performance Advisor |
|
|
|
Yes |
Consultative Support 1 |
|
|
|
|
Remote Troubleshooting |
|
|
Yes |
Yes |
Replication Review |
|
|
Yes |
Yes |
Query Review |
|
|
|
Yes |
Schema Review |
|
|
|
Yes |
Performance Tuning |
|
|
|
Yes |
Customer Code Reviews: |
|
|
|
Yes |
Customer Code Reviews: MySQL User Defined |
|
|
|
Yes |
Customer Code Reviews: MySQL Stored |
|
|
|
Yes |
Problem Resolution Support |
|
|
|
|
Number of Incidents |
2 |
Unlimited |
Unlimited |
Unlimited |
Web-based Case Management |
Yes |
Yes |
Yes |
Yes |
Phone Access |
|
Business Hours |
24x7 |
24x7 |
Support Access |
Business Hours |
Business Hours |
24x7 |
24x7 |
Max Initial Response Time |
2 bus. days |
4 hours |
2 hours |
1 hour |
Emergency 2 Response Time |
|
|
1 hour |
30 min |
Emergency 2 Bug Fix Escalation |
|
|
Yes |
Yes |
Emergency 2 Hot Fix Build |
|
|
Yes |
Yes |
Custom Build |
|
|
|
Option 4 |
Self Help Support |
|
|
|
|
Knowledge Base |
Yes |
Yes |
Yes |
Yes |
Lifecycle/EOL Support |
|
|
|
|
Active |
Yes |
Yes |
Yes |
Yes |
Extended |
|
Yes |
Yes |
Yes |
Account Management 4 |
|
|
|
|
Technical Account Manager (TAM) |
|
|
|
Option 4 |
Proactive Case Mgmt. |
|
|
|
Option 4 |
Scheduled Status Calls |
|
|
|
Option 4 |
Scheduled Onsite Visits |
|
|
|
Option 4 |
Scheduled Environment & Performance Review |
|
|
|
Option 4 |
Indemnification 3 |
|
|
|
|
Indemnification |
|
|
Option 4 |
Option 4 |
Unlimited |
|
|
|
|
Unlimited |
|
|
Option |
Option |
BSI House, 59 Markham Street, London SW3 3NR United Kingdom | Tel: +(44)20 7352 7007
